Dynamic Systems Point of Sale Solutions and Services.
Dynamic Systems' Aloha Order Ready Solutions give you a one stop solution for your pos needs. Not just the POS software, but also your credit card processing, time and attendance, order entry terminals, receipt printers, kitchen
printers, and back office computer; we sell and support it all. No longer do you have to contact a 3rd party vendor, other than the person that sold you the system, for support or service.
Dynamic Systems proudly supports what it sells. The cliché goes "comparing apples to apples or apples to oranges" . We believe in comparisons more relevant to the restaurant industry. If your guest was expecting a lobster dinner, which do you think he would expect to get?
We don't just sell you a "lobster". We put together a solution that suits your taste and needs. The Aloha POS system is a hardware independent application, but does require approved hardware with minimum hardware requirements and approved operating systems. Dynamic Systems, through years of experience, has chosen to partner with renowned hardware manufactures like Radiant, IBM, Epson, and SmartPower. These manufactures have a proven track record in the harsh environment found in most restaurants. This reliability and durability helps to ensure "Always Easy, Always On" We support what we sell!
Training Dynamic Systems works with you, or a key employee of your establishment. We teach this ‘guru’ how to program and configure your POS for your unique application. Training includes building the Item database, setting up Comps and Promos, configuring Taxes, Events and many other features of the Aloha system. Dynamic Systems teaches you to manage your own system. No longer will you be prisoner to your POS system, or be forced to pay extravagant bills for routine programming changes.
Dynamic Systems also teaches you how to train management and staff on the POS. In the event of staff turnover, you will be prepared to teach new employees, or management, the features of the POS.
In addition to the initial training that is included with every new system, Dynamic Systems provides ongoing development. Dynamic Systems insures training on new feature sets or enhancements included in future releases of Aloha. Furthermore, Dynamic Systems provides seminars - either on site, at Aloha Corporate Headquarters, or in our local offices.
24/7/365 Technical Support Help Desk Our Helpdesk is available 24 hours per day, 7 days per week - every week of the year. This provides our user family the peace of mind that each location will receive the same consistent, reliable service – even our large, nationwide chain operations. Dynamic Systems provides Support Plans ranging from bill per call to annual support agreements.
Customer Care Database Dynamic Systems has chosen a Help Desk software program that has earned numerous awards for market leadership and innovation from such leading publications as eWeek, CRM Magazine, InfoWorld, PC Magazine, and CPA Software News among others. Our ASP based software allows our support personnel and project managers to access customer data anywhere they are. In the office, out in the field, at home, and even on vacation. You can get a complete report on your service history anytime you want, because we track everything in a custom database. As well, every Open and Closed case will be emailed to you or your Corporate Office for audit control.
Depot and On Site Repair Dynamic Systems realizes that system maintenance is vital to running an efficient, profitable business. Dynamic Systems provides a variety of service plans to address your spectrum of needs. Dynamic Systems dispatches technicians around the clock to address the hardware issues of our user family. You can count on Dynamic Systems to have your POS running when you need it.
Dynamic Systems also prides itself it our "spares in the air" program. Through relationships with many of our hardware vendors, Dynamic Systems provides Next Day, early morning, delivery of most replacement hardware. This assures a 24-hour turnaround for the entirety of the Dynamic Systems user family.
Contact a Dynamic Systems technical expert for the support solution that matches your unique needs.
